Keywords: editorial, multidisciplinarity, decision-making, problem-solving preferences, intercultural management, international business development,

Keywords: service process reengineering, business process amelioration, process orientation, globalized service models, McDonaldization, Disneyalization, perception driven processes, fluid, logistification, entropy, in-depth interviews, nodal flow model, Mealy automaton,

Keywords: global value chain, ICT industry, China, industrial upgrading, technology development, upgrading trajectory,

Keywords: TNS-Hoffmann, opinion research, market research, qualitative research, ESOMAR, WPP, international management, intercultural conflicts, hierarchical pyramid, masculinity, femininity, organizational culture, multinational companies,

Keywords: maintenance, organisational business processes, dependability, failure, fault, maintenance strategies, organisational culture, six levels of culture, Competing Values Framework,